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Returns

Return Conditions:
We are happy to refund your item for change of mind or if it is faulty, as long as you contact us within 14 days of receiving your items.
Please note - this excludes sale items which are FINAL.

Item Conditions:
Any item returned must be returned in the condition as received. All packaging/tags must still be intact, the items must not be washed and they must be in unused/unworn condition. 


Shipping Costs:
Shipping costs are non-refundable. 
Return costs of items are the responsibility of the purchaser.

Faulty Items:
We carefully check every item that is shipped out and have a strict quality control procedure in place. If for some reason you think you have received a faulty item, please contact us within 5 business days of receiving your item so we can offer you a resolution. 

How to organise a return:
Contact us by email (hello@peaandbirdie.com) within 14 days of receiving your items. Please include your full name, order number and item you are wishing to return and we will organise the return details with you.

 

 

 

 

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